Graduate – On-Line Retail Northamptonshire £18,000

An exciting opportunity has arisen for a highly motivated individual to join a well established and rapidly expanding company based in South East Northamptonshire.  This role will be a graduate role where the individual will learn all aspects of the business which is a retailer engaged in the sale of high-quality consumer goods across multiple channels namely; online, in store and at numerous high shows.

As well as learning all aspects of the business, our expectation is that the successful candidate will, after a few weeks assume responsibility for all inbound service issues, via telephone, email and online contact forms, there will also be a requirement to deal with service queries from our other on-line retail businesses that share the same office space. We would also expect that this person will assume responsibility for the effective running and management of the local store, however, depending upon experience, this may take a few months until this is undertaken.

This is an exciting opportunity to join a small business that is part of a larger group of companies, a company that is growing and has significant plans to increase range and turnover.

Activities to include…..but not limited to;

Respond to Customer service calls and emails.

Action refunds and deal with returns, liaise with suppliers over quality issues.

Visit and manage all aspects of a small store retail environment.

Liaise with marketing team on store/online campaigns and marketing material.

Assist with sourcing/buying new products and categories.

Liaise with online product merchandiser on listings, sales channel and pricing.

Attend shows and promote the company (overnight stays possible).

The position is a full time permanent position and provides the successful candidate with an unprecedented opportunity to be involved in this organisation as it grows.

Workplace –Rural offices, South East Northamptonshire – car / driving licence likely to be essential.

Hours – nominally 37.5hrs per week, generally 9.00-5.30 Monday to Friday, Some infrequent weekend and evening duties may be required so a flexible outlook is helpful.

Holiday entitlement – Initially 20 days plus National/Local bank holidays (or time off in lieu)

Pension arrangements – A workplace pension scheme will be provide, subject to qualifying criteria being met.

Salary – Initial salary £18,000 per annum (subject to review annually)

If you are a recent graduate looking for your first step on the career ladder and feel that you have the energy and enthusiasm our client is seeking combined with a positive attitude and practical aptitude to complete a wide variety of customer facing tasks then please, in the first instance, contact Kieron Madden at Woodlands Recruitment Solutions.


Mobile: 07787 408844



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